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Job Description
People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda.
Our team is growing and for this we need bright minds with creativity and flexibility – what talent do you have?
We are currently hiring for a Brand and Customer Manager Hereditary Angioedema & Transplant to support our Business Franchise Rare Diseases in our office in Zurich Glattpark (Opfikon).
This opportunity offers a fixed term contract until end of March 2026.
As a Brand & Customer Manager Hereditary Angioedema & Transplant you will support and will work closely with the Franchise Lead, Brand and Customer Managers (BCMs), Customer Engagement Lead (CEL), Key Account Managers (KAMs) as well as our cross-functional team with their projects and initiatives. This will include, but is not limited to customer engagement, account management, implementation of the local strategy, support on project management, co-organization of events, co-creation and preparation of marketing and sales materials.
Your tasks in detail:
Marketing:
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Optimize brand performance by developing and executing marketing and customer engagement strategies, including the Next Generation Customer Experience (NGCE) and leveraging data and analytics to drive insights and actions.
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Supports key financial tasks for the brand, including the development of annual budgets, brand plans, sales forecasts, quarterly updates, etc., ensuring effective budget control and resource management within predefined project budgets.
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Lead cross-functional squads that include members from Marketing, Sales, Medical, and OCE teams to drive integrated brand strategies.
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Support creation of omni-channel solutions including external mailings & newsletter, media & PR activities for all customers in line with the strategy as well as internal promotional and non-promotional training materials
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Manage and collaborate with creative agencies and digital agencies
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Obtain promotional material approval across the respective product portfolio: submission and referencing in Promomats
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Timely processing of purchase orders, contracts, and accounting; close collaboration with finance where applicable.
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Internal stakeholders for assigned projects: Medical Affairs, Regulatory, Market Access, Patient Advocacy, Supply, OCE and Finance
Sales:
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Manage relationships between Takeda and key strategic stakeholders
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Provide a targeted and personalized sales experience to healthcare providers (HCPs) by leveraging digital and analytics tools.
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Engage with external stakeholders for assigned projects: physicians, agencies etc.
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Proactively coordinate collaboration with Medical Affairs, Regulatory, Market Access, Patient Advocacy and Commercial (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and external stakeholders
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Coordinate and co-organize national and international congresses and events in alliance with cross-functional teams and agencies
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Utilizes advanced analytics to identify high-potential prescribers needs and tailor engagement strategies accordingly
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Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed
Your Profile
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Educated (Ma/PhD) in the field of marketing, economics, technology, or natural science
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Strong interest in marketing, commercial and modelling tasks to drive market leadership and make an impact for patients
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Deep understanding of customer needs and the ability to translate these into actionable marketing tactics
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Outside thinking; advocating patient and HCP perspective into the organization
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Business acumen and ability to understand and actively contribute to the management of a P&L.
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Understanding of customers’ needs and ability to translate their needs into highly impactful tactics and solutions.
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Proficiency in leveraging advanced analytics and machine learning to enhance sales strategies.
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Reliable, willing to learn new things, have a strong self-reflection and show ownership as well as high responsibility for submitted tasks
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Strong analytical and communication skills
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Business fluency in English and German, good knowledge of French and Italian preferable
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Strong skills in Microsoft Office applications
Empowering our people to shine
At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com.
Diversity, Equity, and Inclusion
At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race or ethnic origin or disability.
If you are interested in this opportunity, we look forward to receiving your application via our online tool!
LocationsZurich, Switzerland
Worker TypeEmployee
Worker Sub-TypeFixed Term (Fixed Term)
Time TypeFull time
